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Terms of Service

Please read these Terms of Service ("TOS") and the Privacy Policy prior to registering for Directions Training courses on Directions Training’s site (the "Site," which consists of all content and pages located within the laas.directions.training web domain), including accessing any course material, chat rooms, or other electronic services. These TOS and the Privacy Policy are agreements (the "Agreements") between you and Directions Training. By using the Site, you accept and agree to be legally bound by the Agreements, whether or not you are a registered user. If you do not understand or do not wish to be bound by the terms of the Agreements, you should not use the Site.

Directions Training reserves the right to modify these TOS at any time without advance notice. Any changes to these TOS will be effective immediately upon posting on this page, with an updated effective date. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified TOS and all of the changes. Be sure to return to this page periodically to ensure familiarity with the most current version of these TOS.

DESCRIPTION OF DIRECTIONS TRAINING

Directions Training offers an extensive selection of Microsoft and other IT courses online. Assessments help measure students’ progress and reporting can track improvement for management.

RULES FOR ONLINE CONDUCT

You agree that you are responsible for your own use of the Site and for your User Postings. "User Postings" include all content submitted, posted, published or distributed on the Site by you or other users of the Site, including but not limited to all forum posts, wiki edits, notes, questions, comments, videos and file uploads. You agree that you will use the Site in compliance with these TOS and all applicable local, state, national and international laws, rules and regulations, including copyright laws, any laws regarding the transmission of technical data exported from your country of residence, and all United States export control laws.

As a condition of your participation in Directions Training courses, you will not use the Site in any manner intended to damage, disable, overburden or impair any servers or network(s) connected to any server or to interfere with any other party's use and enjoyment of the Site. You may not attempt to gain unauthorized access to Directions Training Site, other accounts, computer systems or networks connected to any edX server through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information stored on the Site, its servers or associated computers through any means not intentionally made available through the Site.

THE FOLLOWING LIST OF ITEMS IS STRICTLY PROHIBITED ON THE SITE:

  • Content that defames, harasses or threatens others;
  • Content that discusses illegal activities with the intent to commit them;
  • Content that infringes another's intellectual property, including, but not limited to, copyrights or trademarks;
  • Profane, pornographic, obscene, indecent or unlawful content;
  • Advertising or any form of commercial solicitation;
  • Content related to partisan political activities;
  • Viruses, trojan horses, worms, time bombs, corrupted files, malware, spyware or any other similar software that may damage the operation of another's computer or property; and
  • Content that contains intentionally inaccurate information or that is posted with the intent of misleading others.

Furthermore, you agree not to scrape, or otherwise download in bulk, any Directions Training content, including but not limited to a list or directory of users on the system, on-line textbooks, User Postings or user information. You agree not to misrepresent or attempt to misrepresent your identity while participating in Directions Training courses (although you are welcome and encouraged to use an anonymous username in the forums and to act in a manner that keeps your identity concealed).

USER ACCOUNTS AND AUTHORITY

In order to participate fully in Directions Training activities, you must provide your name, an email address and a user password in order to create a user account ("User Account"). You agree that you will never divulge or share access or access information for your User Account with any third party for any reason. In setting up your User Account, you may be prompted to enter additional optional information (e.g., your address). You represent that all information provided by you is accurate and current. You agree to maintain and update your information to keep it accurate and current.

We care about the confidentiality and security of your personal information. Please see our Privacy Policy for more information about what information about you Directions Training collects and how Directions Training uses that information.

YOUR RIGHT TO USE CONTENT ON THE SITE

Unless indicated as being in the public domain, Directions Training content is protected by United States and foreign copyright laws. Unless otherwise expressly stated, the texts, exams, video, images and other instructional materials provided with the courses are for your personal use in connection with those courses only.

Certain reference documents, digital textbooks, articles and other information on the Site are used with the permission of third parties, and use of that information is subject to certain rules and conditions, which will be posted along with the information. By using this Site you agree to abide by all such rules and conditions.

You agree to retain all copyright and other notices on any content you obtain from the Site. All rights in the Site and its content, if not expressly granted, are reserved.

USER POSTINGS

User Postings Representations and Warranties.
By submitting or distributing your User Postings, you affirm, represent and warrant (1) that you have the necessary rights, licenses, consents and/or permissions to reproduce and publish the User Postings and to authorize Directions Training to reproduce, modify, publish and otherwise use and distribute your User Postings in a manner consistent with the licenses granted by you below, and (2) that neither your submission of your User Postings nor the exercise of the licenses granted below will infringe or violate the rights of any third party. You, and not Directions Training, are solely responsible for your User Postings and the consequences of posting or publishing them.

License Grant to Directions Training.

By submitting or distributing your User Postings, you hereby grant to Directions Training a worldwide, non-exclusive, transferable, assignable, sub licensable, fully paid-up, royalty-free, perpetual, irrevocable right and license to host, transfer, display, perform, reproduce, modify, distribute, re-distribute, relicense and otherwise use, make available and exploit your User Postings, in whole or in part, in any form and in any media formats and through any media channels (now known or hereafter developed).

License Grant to Directions Training.

By submitting or distributing your User Postings, you hereby grant to each user a non-exclusive license to access and use your User Postings in connection with their use of the Site for their own personal purposes.

CERTIFICATES, ETC.

Generally.
Directions Training may offer a certificate of achievement or other acknowledgment (a "Certificate") for students who, in their judgment, have satisfactorily demonstrated mastery of the course material. Certificates will be issued by Directions Training. The decision whether a Certificate will be awarded to a given student will be solely within the discretion of Directions Training. Directions Training may choose not to offer a Certificate for some courses.

Course Withdrawal and Refunds.

  • Verified Certificate Track: For enrollment in the verified certificate track, you have a period of 14 days after your payment or 14 days after your course starts ("Drop Period") (up to 60 days after your payment) whichever comes second, during which you may withdraw or unregister from the course by clicking on the unenroll link on the student dashboard and request a refund by emailing LaaSSupport@Directions.Training. Please include your full name and order number in your email request. Refunds will be credited to the credit card used when you registered and may take up to two billing cycles to process. Directions Training has no obligation to issue a refund after the Drop Period, but if you believe a refund is warranted, please email us at LaaSSupport@Directions.Training.
  • Professional Education Courses: For enrollment in a Professional Education course, you have a period of 2 days after the course starts (up to 60 days after your payment) to unenroll from the course by clicking on the unenroll link on the student dashboard and request a refund by emailing LaaSSupport@Directions.Training. Please include your full name and order number in your email request. Refunds will be credited to the credit card used when you registered and may take up to two billing cycles to process. Directions Training has no obligation to issue a refund 2 days after a course start date, but if you believe a refund is warranted, please email us at LaaSSupport@Directions.Training.
    • No Other Enrollment.
      You will not be entitled to use any of the resources of Directions Training beyond the online courses provided.

      AUTHENTICATION

      TRADEMARKS

      Use of Directions Training Names, Trademarks and Service Marks.
      The "Directions Training" name, logos and seals are trademarks ("Trademarks"). You may not use any of these Trademarks, or any variations thereof, without prior written consent. You may not use any of these Trademarks, or any variations thereof, for promotional purposes, or in any way that deliberately or inadvertently claims, suggests or, in these institutions' sole judgment, gives the appearance or impression of a relationship with or endorsement.

      Nothing contained on the Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Trademark without the written permission.

      DIGITAL MILLENIUM COPYRIGHT ACT

      Copyright owners who believe their material has been infringed on the Site should contact edX's designated copyright agent at dmca-agent@edx.org or at 141 Portland St. 9th Floor, Cambridge, MA 02139, Attention: edX DMCA Agent/General Counsel.

      Notification must include:

      • Identification of the copyrighted work, or, in the case of multiple works at the same location, a representative list of such works at that site.
      • Identification of the material that is claimed to be infringing or to be the subject of infringing activity. You must include sufficient information for us to locate the material (e.g., URL, IP address, computer name).
      • Information for us to be able to contact the complaining party (e.g., email address, phone number).
      • A statement that the complaining party believes that the use of the material has not been authorized by the copyright owner or an authorized agent.
      • A statement that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the copyright owner.

      DISCLAIMERS OF WARRANTY / LIMITATIONS OF LIABILITIES

      THE SITE AND ANY INFORMATION, CONTENT OR SERVICES MADE AVAILABLE ON OR THROUGH THE SITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND (EXPRESS, IMPLIED OR OTHERWISE), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, EXCEPT INSOFAR AS ANY SUCH IMPLIED WARRANTIES MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW.

      DIRECTIONS TRAINING, THE COURSE INSTRUCTORS AND THEIR STAFFS, DO NOT WARRANT THAT THE SITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER, THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE COURSES OR CONTENT PROVIDED WILL MEET YOUR NEEDS OR EXPECTATIONS. DIRECTIONS TRAINING ALSO MAKES NO WARRANTY ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS, OR QUALITY OF THE SITE OR ANY COURSES OR CONTENT, OR THAT ANY PARTICULAR COURSES OR CONTENT WILL CONTINUE TO BE MADE AVAILABLE.

      USE OF THE SITE, AND THE CONTENT AND SERVICES OBTAINED FROM OR THROUGH THE SITE, IS AT YOUR OWN RISK. YOUR ACCESS TO OR DOWNLOAD OF INFORMATION, MATERIALS OR DATA THROUGH THE SITE OR ANY REFERENCE SITES IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM) OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR USE OF SUCH MATERIAL OR DATA, UNLESS OTHERWISE EXPRESSLY PROVIDED FOR IN THE PRIVACY POLICY.

      User Postings Disclaimer.
      You understand that when using the Site you will be exposed to User Postings from a variety of sources and that neither Directions Training nor edX are responsible for the accuracy, usefulness, reliability or intellectual property rights of or relating to such User Postings. You further understand and acknowledge that you may be exposed to User Postings that are inaccurate, offensive, defamatory, indecent or objectionable and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Directions Training or edX with respect thereto. Neither Directions Training nor edX endorse any User Postings or any opinion, recommendation or advice expressed therein. Neither Directions Training nor edX have any obligation to monitor any User Postings or any other user communications through the Site.

      However, Directions Training reserves the right to review User Postings and to exercise its sole discretion to edit or remove, in whole or in part, any User Posting at any time and for any reason. Without limiting the foregoing, upon receiving notice from a user or a content owner that a User Posting allegedly does not conform to these TOS, Directions Training may investigate the allegation and determine in its sole discretion whether to remove the User Posting, which it reserves the right to do at any time and without notice.

      Links to Other Sites.
      The Site may include hyperlinks to sites maintained or controlled by others. Directions Training and edX are not responsible for and do not routinely screen, approve, review or endorse the contents of or use of any of the products or services that may be offered at these sites. If you decide to access linked third-party websites, you do so at your own risk.

      TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT NEITHER DIRECTIONS TRAINING NOR EDX WILL BE LIABLE TO YOU FOR ANY LOSS OR DAMAGES, EITHER ACTUAL OR CONSEQUENTIAL, ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE, OR YOUR (OR ANY THIRD PARTY'S) USE OF OR INABILITY TO USE THE SITE, OR YOUR PLACEMENT OF CONTENT ON THE SITE, OR YOUR RELIANCE UPON INFORMATION OBTAINED FROM OR THROUGH THE SITE, WHETHER YOUR CLAIM IS BASED IN CONTRACT, TORT, STATUTORY OR OTHER LAW.

      IN PARTICULAR, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER DIRECTIONS TRAINING NOR EDX WILL HAVE ANY LIABILITY FOR ANY CONSEQUENTIAL, INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY OR INCIDENTAL DAMAGES, WHETHER FORESEEABLE OR UNFORESEEABLE AND WHETHER OR NOT DIRECTIONS TRAINING OR EDX HAS BEEN NEGLIGENT OR OTHERWISE AT FAULT (INCLUDING, BUT NOT LIMITED TO, CLAIMS FOR DEFAMATION, ERRORS, LOSS OF PROFITS, LOSS OF DATA OR INTERRUPTION IN AVAILABILITY OF DATA).

      CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

      INDEMNIFICATION

      You agree to defend, hold harmless and indemnify Directions Training and edX, and their respective subsidiaries, affiliates, officers, faculty, students, fellows, governing board members, agents and employees from and against any third-party claims, actions or demands arising out of, resulting from or in any way related to your use of the Site, including any liability or expense arising from any and all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys' fees, of every kind and nature. In such a case, Directions Training or edX will provide you with written notice of such claim, suit or action.

      MISCELLANEOUS

      Termination Rights; Discontinuation of Courses and Content.
      You agree that Directions Training, in its sole discretion, may terminate your use of the Site or your participation in it, for any reason or no reason, upon notice to you. It is Directions Training's policy to terminate in appropriate circumstances the accounts of users of the Site who are repeat copyright infringers. Directions Training and edX reserve the right at any time in their sole discretion to cancel, delay, reschedule or alter the format of any course, or to cease providing any part or all of the Site content or related services, and you agree that neither Directions Training nor edX will have any liability to you for such an action. If you no longer desire to participate in the Site, you may terminate your participation at any time. The rights granted to you hereunder will terminate upon any termination of your right to use the Site, but the other provisions of these TOS will survive any such termination.

      Entire Agreement.
      These TOS and the Privacy Policy together constitute the entire agreement between you and Directions Training with respect to your use of the Site, superseding any prior agreements between you and Directions Training regarding your use of the Site.

      Waiver and Severability of TOS.
      The failure of Directions Training to exercise or enforce any right or provision of these TOS shall not constitute a waiver of such right or provision. If any provision of these TOS is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision and the other provisions of these TOS shall remain in full force and effect.

      Choice of Law/Forum Selection.
      You agree that these TOS and any claim or dispute arising out of or relating to these TOS or any content or service obtained from or through the Site will be governed by the laws of the Illinois, excluding its conflicts of law provisions. You agree that all such claims and disputes will be heard and resolved exclusively in the federal or state courts located in and serving Chicago, Illinois, U.S.A. You consent to the personal jurisdiction of those courts over you for this purpose, and you waive and agree not to assert any objection to such proceedings in those courts (including any defense or objection of lack of proper jurisdiction or venue or inconvenience of forum).

      Effective Date:
      February 15, 2018.